This Privacy Policy explains how (“we,” “our,” or “us”) collects, uses, stores, and discloses your information when you use our website or make a purchase from the United States or Canada. By accessing our site or placing an order, you consent to the practices described herein.
- Personal Information: When you create an account, place an order, or contact support, we may collect your name, email address, phone number, shipping/billing address, and payment details (e.g., credit card information).
- Browsing & Usage Data: We gather information about your website interactions (e.g., pages visited, products viewed, search queries, size preferences) via cookies, web beacons, and similar tracking technologies.
- Voluntary Information: Feedback, reviews, or communications you share with our team (e.g., via email or contact forms).
- Process, fulfill, and track your orders (including shipping and delivery).
- Manage your account, respond to inquiries, and provide customer support.
- Send order updates, account notifications, and marketing communications (you can opt out anytime).
- Personalize your shopping experience (e.g., recommend products based on size preferences or browsing history).
- Improve our website, products, and services (e.g., analyzing sizing feedback to refine fit).
- Comply with legal obligations (e.g., tax reporting, fraud prevention).
- Service Providers: Trusted third parties that assist in operating our business. These partners only use your information to perform services on our behalf and are prohibited from using it for other purposes.
- Business Transitions: If we merge, are acquired, or sell assets, your information may be transferred to the acquiring entity as part of the transaction.
- Legal Compliance: We may disclose your information to law enforcement, government agencies, or third parties if required by law, regulation, or legal process (e.g., to address fraud or safety concerns).
We use cookies (small text files stored on your device) to remember your preferences (e.g., size filters), track usage patterns, and enhance site functionality. You can manage or disable cookies via your browser settings, though this may limit certain features.
We implement industry-standard security measures (e.g., encryption, secure payment gateways, access controls) to protect your information from unauthorized access, disclosure, or misuse. However, no internet transmission is 100% secure—we cannot guarantee absolute protection against all risks.
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal information (subject to legal obligations like order records).
- For Canadian residents: Exercise rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) by contacting our support team.
To exercise these rights, email [email protected] with your full name, order number (if applicable), and specific request. We are based in the United States. If you are located in Canada, your personal information will be transferred to and processed in the U.S., where data protection laws may differ from your jurisdiction. We use contractual safeguards (e.g., Standard Contractual Clauses) with service providers to ensure your information receives comparable protection as required by U.S./Canadian law.
We may update this Privacy Policy periodically. The revised version will be posted on this page with a new “Last Updated” date. Your continued use of our website after updates are posted constitutes acceptance of the changes.
